Years ago customer service came first. And it kept you coming back. In recent years the “art” of customer services seems to have gotten lost in the shuffle. Whether the staff wasn’t trained correctly, or the big company exec’s are out of the loop with what is happening with their individual locations. Failure to provide customer service drives customers away and forces them into the arms of another company. Often times the next company’s service is not much better than the first.
At Central Jersey Office Equipment, we believe that the only service is excellent service. Being a family owned business we feel the need to provide the best service to every customer and it shows in our return customers.
Customers should feel their needs are being met. In some cases, even exceeded. Many times if you are shopping in the office “super” stores, you may find your self faced with inexperienced staff who not only know the product line they are selling, but are primarily there with an ultimate goal of receiving a paycheck.
At Central Jersey Office Equipment, we are proud to have built a customer base over the years that helps us thrive. Word of mouth is such a compliment in our world. Many of our customers share their experiences with others and encourage their friends and family to give us a call us to meet their HP and other office supply needs.
Everyone at Central Jersey Office Equipment is an actual product expert and can not only provide the service our customers have come to expect but also provide an answer to every question you may have and fulfill your office product needs in a timely fashion.
Give us a call today to allow us to show you what the art of true customer service is and prove that is not a lost art after all.
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